Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of sheamus

sheamus

August 20, 2024

1  out of  5
rating by sheamus
"I’ve been a State Farm customer for over 7-8 years, and always making my payments on time. Recently, there was an issue with my payment, which I was unaware of. Without any notification or warning, these guys canceled my insurance. I was completely blindsided by this and only found out nearly two months later. Now, they give me nearly doubled quote. What if I had been in an accident during this time? This is absolutely unacceptable and irresponsible on their part. The lack of communication and disregard for their customers is shocking. I expected much better from a company that claims to care about its clients. I’m deeply disappointed and will be taking my business elsewhere especially after being their customer for more than 7-8 years."
We responded:
"Dear Sehmus. Thank you for taking the time to share your feedback. We are genuinely sorry to hear how you feel about your experience with us. Our customers' satisfaction is incredibly important to us, and we take all feedback seriously as it helps us improve our services."
Profile photo of Claudia Boyer

Claudia Boyer

August 14, 2024

5  out of  5
rating by Claudia Boyer
"Finding people that are willing to help you and resolve the issues is not that easy. Elda Perez went above and beyond to help me finding the answers to my request. Thank you"
We responded:
"Thanks for your kind review, Claudia. We are fortunate to have Elda helping customers like yourself with all their insurance and financial services needs here at your local State Farm agency. Please don't hesitate to reach out to Elda or any of our other team members should you need anything else. "
Profile photo of Peter Agbro

Peter Agbro

August 12, 2024

5  out of  5
rating by Peter Agbro
"Elda Perez was so helpful and worked with me extensively to see what options I had to save money on my insurance"
We responded:
"Thanks for your kind words, Peter. We are so happy to continue to hear about the remarkable service that our own Elda provides. Please do not hesitate to reach out to Elda or any of our other licensed team members should you need any assistance with your insurance or financial services here at your local State Farm agency in Katy"
Profile photo of MARIAESTHER MENDEZ

MARIAESTHER MENDEZ

August 6, 2024

5  out of  5
rating by MARIAESTHER MENDEZ
"Gracias Elda por tu disposición a ayudarme siempre! Excelente servicio!"
We responded:
"Thanks for your kind review, Maria Esther. Elda and the rest of the team are always here ready to help you with your insurance and financial services needs. Please don't hesitate to reach out to us or come see us here at your local State Farm agency in Katy"
Profile photo of Mimi Arriaga

Mimi Arriaga

August 1, 2024

5  out of  5
rating by Mimi Arriaga
"Excelente atención al cliente por parte de Elda Pérez y Rafael Angulo. Siempre dispuestos a responder nuestras necesidades e inquietudes sobre el seguro de nuestro vehículo. Los recomiendo 100%, tarifas asequibles a la cobertura requerida, son un equipo muy humano y profesional. Gracias Elda Pérez y Rafael Angulo, gracias siempre por su excelente atención y servicio al cliente."
We responded:
"Dear Mimi. Thank you so much for your kind review. We agree with you on Elda and Rafael. Please make sure to reach out to them or to the rest of our team should you have any questions or concerns on your insurance and financial services products. We are always ready to help here at your local State Farm Agency in Katy."
Profile photo of Guillermo Quintanilla

Guillermo Quintanilla

July 2, 2024

5  out of  5
rating by Guillermo Quintanilla
"Exelente. Servicio Profesional"
We responded:
"Thanks for your review, Guillermo. Make sure to reach out should you have any questions or concerns regarding your insurance and/or financial services. Here at your local agency in katy we are always read to help."
Profile photo of R M

R M

June 14, 2024

5  out of  5
rating by R M
"Cesar and his staff are always very professional and easy to work with. They work to get you the best deal they can with the right coverage to protect family.. we’ve been with him a few years now, and are very happy!"
We responded:
"Thanks for your kind review Reuben. It's always a pleasure to serve you and your family with your insurance and financial services needs here at our State Farm Agency in Katy"
Profile photo of Rana Seder

Rana Seder

May 7, 2024

5  out of  5
rating by Rana Seder
"Cesar Saldivia"
We responded:
"Thank you so much for your kind review, Rana. Your 5-star rating means a lot to us, and we look forward to continuing to serve your insurance and financial services needs here at your State Farm agency in Katy"
Profile photo of Ray Balderas

Ray Balderas

April 26, 2024

5  out of  5
rating by Ray Balderas
"Everyone was very knowledgeable and helpful, there was no problem working around my schedule or making helpful suggestions. Keep up the great work."
We responded:
"Thanks for your kind review, Ray. Please reach out should you need further assistance with all your insurance and financial services needs. We love to have you as our loyal customer her in your State Farm office in Katy."
Profile photo of Alejandro Morera

Alejandro Morera

April 12, 2024

5  out of  5
rating by Alejandro Morera
"Thank you Joan for you help."
We responded:
"Thanks for your kind words, Alejandro. Joan and the rest of the team are always here ready to help you with all your insurance and financial services needs here at your local State Farm Agency in Katy"
Profile photo of Anabella Manzano

Anabella Manzano

April 12, 2024

5  out of  5
rating by Anabella Manzano
"Rafael was very helpful, friendly and did a great job."
We responded:
"Thank you so much, Anabella, for taking the time to leave us a positive review. We're thrilled to hear that you had a great experience with Rafael. We appreciate your kind words and your continued support. At your local State Farm agency in Katy, we are committed to providing excellent insurance and financial services. Please don't hesitate to reach out if you have any further questions or require assistance. Thanks again for your feedback! Best regards,"
Profile photo of K Solanor

K Solanor

April 12, 2024

5  out of  5
rating by K Solanor
"Cesar Saldivia, Elda and Andreina are very helpful and they have educated me about Insurance topics. I recommend them."
We responded:
"Thanks for your kind review. We all love Elda and Andreina for the remarkable customer service they both provide to our great customers like yourself. Please feel free to reach out should you need any assistance with your insurance and financial services needs. We are proud to serve you here at our local office in Katy."
Profile photo of Hector Laya

Hector Laya

April 10, 2024

5  out of  5
rating by Hector Laya
"Elda and the entire group is amazing! I have dealt with her for many years and she is always trying to assist you in every way possible."
We responded:
"Thanks for your kind review, Hector! We agree with you about Elda. She is amazing. Elda and the rest of us are here to assist you with all your insurance and financial services needs here at your local State Farm Agency in Katy"
Profile photo of Lizangel Bermudez

Lizangel Bermudez

April 10, 2024

5  out of  5
rating by Lizangel Bermudez
"Muy complacida con el servicio de mi seguro! Todo el proceso es transparente y muy efectivo, ya 3 años con ellos 😁"
We responded:
"Thanks for your kind words Lizangel and for being with us for such a long time. We really appreciate our loyal customers. As you know you can count on us to protect what's important to you with all of our insurance and financial services programs here at your local State Farm Agency in Katy."
Profile photo of Natalia Monsalve

Natalia Monsalve

April 9, 2024

5  out of  5
rating by Natalia Monsalve
"César and his team are great, they are always there for you, when I have any questions they are always ready to give me all the answers that I need to protect me and my benefits. 5*"
We responded:
"Thanks for your kind review, Natalia. We are here to assist you with all your insurance and financial services needs at your local State Farm agency in Katy."
Profile photo of Jenny Mora

Jenny Mora

April 8, 2024

5  out of  5
rating by Jenny Mora
"Excelente atención! Los recomiendo"
We responded:
"Jenny thanks for your kind review. We strive to be the best choice for your insurance and financial services needs here at your local State Farm Insurance Agency in Katy"
Profile photo of Fabricio Lima

Fabricio Lima

April 4, 2024

5  out of  5
rating by Fabricio Lima
"Quick and good service. Patient, professional and straight to the point with quotation and registering."
We responded:
"Thanks for your kind review Fabricio. We are happy to assist you with your insurance and financial services needs. Please do not hesitate to call us or come see us here at our local State Farm agency in Katy."
Profile photo of Shannon Butler

Shannon Butler

April 1, 2024

5  out of  5
rating by Shannon Butler
"Cesar went through all of my policy details thoroughly and helps me make adjustments where needed."
We responded:
"Thanks for your kind review, Shannon. We are thankful for your business for all these years and always ready to protect what's important to you with all our insurance and financial services solutions here at our local State Farm office in Katy."
Profile photo of Juan Carlos

Juan Carlos

March 13, 2024

5  out of  5
rating by Juan Carlos
"Great service. 100% recommended. Johan had a lot of patience with my request and the result was extraordinary. He make me save few dollars."
We responded:
"Thanks for your kind review, Juan Carlos. We are proud of Joan and the rest of our team for their extreme dedication to excellent customer service. We are here to assist you with your insurance and financial services needs at our local agency in Katy."
Profile photo of juan suescun

juan suescun

March 13, 2024

5  out of  5
rating by juan suescun
"State Farm me ha demostrado que puedo confiar en ellos su equipo de trabajo es especial y en particular la Sra Elda Pérez que siempre está cuando más la necesito gracias !!!"
We responded:
"Thanks for your kind words, Juan. We are blessed to have Elda in our team and many customers like you have put their trust in her service. Elda and the rest of our team are here to assist you with all your insurance and financial services needs at our local office here in Katy."
Profile photo of Darryl Rajabi

Darryl Rajabi

March 11, 2024

5  out of  5
rating by Darryl Rajabi
"Very good. Needed a quote on a nee Travel Trailer fast and Joan got me taken care of so well."
We responded:
"Thanks for your kind review, Darryl. We are blessed to have you as a customer and to have Joan and the rest of the team taking care of your insurance and financial services needs here at our local State Farm agency in Katy."
Profile photo of Ike Jackson

Ike Jackson

March 11, 2024

5  out of  5
rating by Ike Jackson
"Great customer service! They answered all my questions and got me a way better rate then my current provider! Highly recommend"
We responded:
"Thanks for your kind words, Ike. We are extremely happy that we were able to get you to a better state here at our local State Farm office in Katy. We are here to assist you with all your insurance and financial services needs."
Profile photo of Esteban David Lozada Pulgarin

Esteban David Lozada Pulgarin

February 29, 2024

5  out of  5
rating by Esteban David Lozada Pulgarin
"Hasta los momentos, 100% recomendando."
We responded:
"Thanks for your kind review, Esteban. We are looking forward to being your insurance and financial services provider for the long run here at our local State Farm agency in Katy. Gracias por tu amable recomendacion Esteban. Aqui estamos para servirte con cualquier cosa que necesites de tus seguros. "
Profile photo of Felipe Amalfi

Felipe Amalfi

February 29, 2024

5  out of  5
rating by Felipe Amalfi
"Did it everything online by myself. Didn’t need his help yet, im sure he would be available if needed."
We responded:
"Thanks for your kind words, Felipe. Congrats on getting your protection going without any assistance. We are proud to offer that flexibility to our prospects. And yes, we are available to you anytime you need us to assist with your insurance and financial services needs here at our local State Farm agency in Katy."
Profile photo of Estrategia Rocket

Estrategia Rocket

February 27, 2024

5  out of  5
rating by Estrategia Rocket
"Excelente servicio los recomiendo 100%"
We responded:
"Thanks for your kind review. We are happy to protect the things that matter the most with all of our insurance plans here at our local State Farm Agency in Katy."