State Farm® Insurance Agent Cesar Saldivia

"I was called by one of your employees today, Joan to inform me that my policy more than doubled in price. Your agent instead of trying to help me as a client gave me options totally against me, and leaving me in a situation to have to find another insurance company. No client-oriented vision. When I asked if I could escalate the issue and talk to you Cesar he said that there was not much you could do. So what is your position there as a State Farm agent?"

"(Translated by Google) 3 years now with my agent Cesar Saldivia and my friend Elda Pérez and an exceptional service, whenever I call they are there to assist me with the greatest affection in the world, making me feel like part of the family (Original) 3 años ya con mi agente cesar saldivia y mi amiga Elda Pérez y un servicio excepcional, siempre que llamo están allí para atenderme con el mayor cariño del mundo, haciéndome sentir de la familia"

"(Translated by Google) I have been with this company for many years and the truth is that I do not change, since the attention and good advice of Cesar Saldivia's team is unbeatable. (Original) Tengo muchos años con esta compañia y la verdad no me cambio, ya que la atención y buena asesoria del equipo de Cesar Saldivia es insuperable."

"(Translated by Google) I have been receiving the service of Cesar, Joan and Elda for three years and for me it has been excellent. Clear, precise, close and very attentive when it comes to helping you with what you need. Without hesitation, they look for the opportunities and prices that best suit our needs. And listening they go beyond what is expected. I am always sure with this team that I will get the insurance with the best coverage at the best price in the market. (Original) Tengo tres años recibiendo el servicio de Cesar, Joan y Elda y para mi ha sido excelente. Claros, precisos, cercanos y muy atentos a la hora de ayudarte en lo que necesitas. Sin dudarlo buscan las oportunidades y precios que mejor se adapten a nuestras necesidades. Y escuchando van más allá de lo esperado. Siempre estoy segura con este equipo que obtendré el seguro con la mejor cobertura al mejor precio del mercado."

"In my opinion, Cesar has to be the worst agent in the whole country. I have worked with many companies and State Farm has left the worst taste in my mouth. 0 stars if possible. AVOID AT ALL! 1. Does not have your best interest at heart coupled with poor customer service. Eager to pass you off as not his problem. Promises to communicate but fails to do so. 2. Comes up with multiple false narratives for premium rate increase nearly 2 months into the agreed and paid-for policy 3. Not knowledgeable or accountable on actions on your policy. Easily deflects responsibility 4. Added additional driver to policy under false pretenses to increase premium despite assuring that he only needed information for verification processes Decided to cancel mid policy because the anxiety and hours on the phone to resolve and counteract the false stories were not worth it."

"(Translated by Google) Excellent service! Cesar's agent Joan is very polite and helps you all the way so you can get what you need, highly recommended! Excellent service! Joan, Cesar's agent is very kind and helps you with what you need, I highly recommend him! (Original) Excellent service! Cesar’s agent Joan is very polite and help you all the way so you can get what you need, very recommended! Excelente Servicio! Joan, el agente de Cesar es muy amable y te ayuda con lo que necesitas, lo recomiendo mucho!"